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Pro Photo Business Forum

For those who want support in the business of wedding & portrait photography.

Posts Tagged ‘Efficiency’

Turning Your Wedding Imagery Into Art | The Dramatic First Dance

Posted on October 17th, 2009 by scott villalobos

Hotel Galvez Wedding_185

Turning Your Wedding Imagery Into Art | The Dramatic First Dance

Through out the wedding day there are certain milestones that must be documented without fail, without deviance, without a doubt. These are the shots that you must perfect, nail down, secure, capture, whatever it takes just get them and everything else is icing on your wedding cake. Why are they so important? Because as a wedding photographer you are there to tell the story of the wedding day. If you miss these images you not only leave your clients story incomplete, but also you can bet your going to have an upset bride, or worse yet an upset MOB. You pick your poison, but I’d rather walk around the mountain if it means avoiding the bite of the Black Mamba.

What does this have to due with turning your wedding imagery into art you ask? Well when you know that you have certain images that you take at every wedding shouldn’t you have developed a certain style? Shouldn’t you have a particular set up? And if you do have a set up you use each and every time, are you happy with it? Could it use some refining? The truth is if your not pushing yourself how will you improve or perfect? We’ve all heard the old saying that, “If it ain’t broke don’t fix it.” Really all this is just a cop out to not push yourself to the next level. If this has been your motto, perhaps you could look at it from a different perspective. Maybe something like, “It ain’t broke, but how could I polish it?”

One area of my wedding photography that has evolved over the years is the way I approach the first dance. This isn’t to say that facial expression; eye contact or tears in the eyes are irrelevant, not at all. But wouldn’t it be great to capture those dramatic moments in dramatic lighting? After all, lighting is everything. Don’t believe me try photographing without it. The problem in creating dramatic light for the first dance is often time the venue’s lighting isn’t. Many times the venue’s lighting is quite flat or even worse, fluorescent. But lets just say that you’re shooting in a nice venue with decent lighting, beautiful chandeliers hanging all around as in the photo above. In this case one of the most effective ways I know to create dramatic lighting is to backlight.

Back lighting or lighting your subject from behind can do a few things, some good, some not so good, but when done properly it’s some of the most beautiful lighting I’ve seen. It’s dramatic, it’s colorful, it can create beautiful lens flare or horrible lens flare, and it creates long dramatic shadows across the dance floor and these shadows lead the viewer’s eyes to the subject. Backlighting can be accomplished using one light or several.

Exposure is key when it comes to back lighting. While silhouettes are nice, I like to see some detail in the faces of my bride and groom. To accomplish this you need to balance your strobe with the ambient light, or you can use a second on camera strobe dialed down as fill. But for now lets stick to a one light setup.

Controlling your lighting using one strobe. This is pretty easy, if you’ve done a few weddings you will find that you have particular settings that your always using during the reception or at least within a narrow range of those settings. I’ve found for the most part that I’m shooting at an ISO of around 1200 to 2000 with an aperture of F2.8 to F5.6 for nighttime receptions. My shutter speed will vary from 1/10th sec to 1/60th depending on the available light and the look I’m after. The beauty of this is that once you have your basic settings you will be able to control your fill simply by adjusting your shutter speed, while your strobe will remain constant as long as you don’t adjust your ISO or aperture.

You will hear a lot about modern strobes being TTL, ETTL, or I-TTL. My experience has shown these automated “SMART” settings to be unreliable at best and detrimental to creative lighting. The solution I use is to shoot in manual, always. The perks for this is longer battery life because I’ve set my strobe to either 1/8 or 1/16 power and sometimes even to 1/32. I know with these settings my strobes will last 3 to 4 hours on a single set of rechargeables.

Position is key and slight adjustments to positioning will yield quite different results.  You will find yourself constantly moving, twisting, stretching or bobbing to get just the right angle and height for an effective backlit image. In the image above I positioned my strobe directly behind the couple at seven feet high. This meant that I had to squat down slightly to block the light source behind the head of the bride. I wanted the light to be as close too visible as possible without showing. This would ensure the most amount of rim light around hers and the groom’s heads. My ambient light was underexposed about 1 ½ to 2 stops so that I would have detail but not silhouette. What you don’t see is my assistant holding the light, but you don’t need an assistant to pull this off, a light stand placed strategically will suffice, but using an assistant that knows by hand signals where to be is invaluable and if needed they can make adjustments to your power out put without interrupting your work flow.

Remember, backlighting isn’t the only trick in your bag, but for the first dance it sure is a crowd pleaser.

Tech Data: Canon EOS 5D, 17-35 2.8L, Speedlite Transmitter ST-E2, ISO 1250, 1/50 @ f-3.5, Canon 580 EX II off camera set on manual @ 1/16th power.

Next Time: Taking Your Wedding Imagery to the Next Level – “Romantic Portraits”

Houston Wedding Photographer Scott Villalobos

Houston Wedding and Portrait Photographer - Scott Villalobos www.rsvpstudios.com

Tracking Your Results

Posted on October 2nd, 2009 by Aric Hoek

You need to set a good foundation before you start to attract prospects to your front door. Before you place your first ad announcing your services, or even if you are already advertising, you must have in place a system to track the results of your advertising, otherwise you could be throwing your money away.

You must be able to calculate if your actions are efficient or not.  When people say their advertising is working, they generally just know that they are receiving calls and booking weddings.  You must know more than this.

You must know if your marketing is efficient or not.  The best way to give yourself the answer to this question is through the use of statistics. As a business owner that wants to succeed, you have a responsibility to track the statistics of your business. Through marketing you begin to attract individuals to your business. These individuals are inquiries. Where did your inquiries find your contact information?  How many of your inquiries did you convert into consultations? How many of these consultations did you convert into paying customers? Out of these paying customers, how many of these paying customers have done business with you a second time?

CoverThe answers to these questions will show you where you’re the least efficient. If you see that you’re only converting 10% of the inquiries you receive into consultations, and 90% of the consultations you have are converted into paying customers, then you know you must change the language you use when answering your phone or replying to people inquiring about your services via e-mail.

Tracking each and every inquiry will also tell you where your paid advertising is failing or succeeding.  For instance, I know that the advertising I paid for in Premier Bride Magazine did very well for me.  That’s one of my images on cover displayed to the left.

You don’t need to really focus on the ads that are doing the best, until you have addressed the ones that are doing the worst.  Your goal should be to find out the “cost per lead” for each of the ads you have purchased. For example, if you paid $1000 for an ad somewhere, and you received 10 phone calls from that ad, your cost per lead is $100. Being able to find your cost per lead for each of your paid ads is essential to becoming more efficient.  This information will allow you to make educated decisions when the contracts for your current ads expire.  You will know which ads to keep, and which to drop.

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Or you may decide to change the language in one ad to see if you can create different results.  Or you may decide to take the money from one ad and use it to increase the size of another ad.  But if you don’t have a system in place that allows you to track your cost per lead, then you’re just shooting in the dark, and wasting your money and time, and that’s inefficient.

Tracking your results will help to keep you on track.

Aric C. Hoek BFA, CPP, Author
PPBF Administrator
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Houston Wedding Photographer, Aric Hoek

Oil Tanker

Posted on September 26th, 2009 by Aric Hoek

Two years ago now I had the idea of creating this forum. Today it’s a reality. For so long now I have been pushing in one direction; production of the site. Like an oil tanker, slowly moving in one direction as an unstoppable force. However, now that the site is built I feel that I can breathe a bit, but I am also realizing that I now need to change directions. I need to promote.

An oil tanker doesn’t just stop and turn on a dime though. Switching from production mode to promotion mode is going to take a bit of doing. I actually need to learn how to promote the site, as I have no idea on how to do that effectively. So, I’ve decided to no longer be an oil tanker. Instead, I’m going to think more like a humming bird.

The forum is not a free site, and while the cost of access is minimal, that cost is still going to make things much harder for this site to really thrive. The cost is a necessary evil for a site like this. I know I need to promote the site in order for it to work, and I am also aware that I know very little about large scale product promotion. The Oil Tanker in me would hunker down and start reading books and get seriously educated on the subject, and I still may do just that. However, I know it would take months, and perhaps even a year or more for me alone to really get the ball rolling, and I don’t have that kind of time. Nor do the members of the site.

The humming bird can stop on a dime and change directions. It thinks three dimensionally. Because I want to get things rolling fast, I have hired a PR Firm to promote the PPBF! This will allow me to stop on a dime and change my momentum immediately! This PR frim has surely already made all the mistakes that I am sure to make if I had decided to promote the site myself. I think it’s a smart move, and I’m glad I am investing in the idea.

I owe it to the paying members of the site to make this community all it can be, and I’m committed to doing just that. The PPBF is a place where portrait and wedding photographers can better themselves, and I want to see that grow.

We’ve set goals, and they start next week. I am so excited! Change is good, and I’m ready for it.

Wedding and portrait photographers, join the PPBF today!

Aric C. Hoek BFA, CPP, Author
PPBF Administrator
Join The Pro Photo Business Forum
Educational eBooks by Aric
Houston Wedding Photographer, Aric Hoek

Whose Pond Is It Anyway?

Posted on September 19th, 2009 by scott villalobos

Whose Pond Is It Anyway?

Writen by: Scott Villalobos

In the wedding and portrait photography business, sooner rather then later you are going to have to ask yourself this question, “Why am I competing with Uncle Bob?” Perhaps the real question we need to ask ourselves is, “Why am I attracting people that would rather hire uncle Bob as opposed to me?”

In the words of wedding photojournalist great, Denis Reggie, “If your fishing in a pond with little fish in it, don’t be surprised if all you catch is little fish. If you want to catch big fish, fish in the pond that has the big fish. This often means changing ponds.”

Many people just starting out get stuck in this exact situation. They charged low, low prices to attract business and build their portfolios. Then the brides friends start calling wanting the same deal their friend got one or even two years later. The problem is now your more confident, have gained experience, have a decent portfolio, and you’ve finally figured out that you weren’t making any money so you decided to raise your prices. That’s great, but is your clientele willing to pay the extra? Not if you haven’t gotten new clientele and I’m not talking about new faces but different clientele. So as Denis says, “It’s time to move to a new pond.”

If you are just starting out how can you gain valuable experience without getting stuck in the low-end market? There are many ways to gain experience and build your portfolio without having to slit your wrist for your clients.

One of the best ways is to learn by proxy. This means working for other photographers either as an assistant and working your way into a second shooter roll, or if you’ve already cut your teeth on a few weddings and want to shoot your own, look for a studio that uses associates. No you’re not going to get rich this way, but you will gain experience without having all the responsibility of being in business for yourself. You will also be able to create relationships with other vendors. Why is this important? Because other vendors may be able to help you drop your lures in the big pond, so treat them well, they are like fish finders.

One thing that I’ve noticed in the last three or four years is that many people think they can follow in the steps of the Bella Pictures of the world. The business model is volume driven and nationwide service. This means they use alot of local photographers especially in the bigger cities. While there is a market for this type of service, there is an even greater opportunity for new photographers to gain experience and knowledge of the industry by going to work for one of them. However, this can also be a double edged sword as you may find them to be your greatest competition in later years, and these guys work cheap and create albums cheap. But if you think you can handle your own weddings and want to perfect your style and technical savvy this might be the way to go. You won’t get rich, you may not even make enough to pay the rent, but you can make a name for yourself and if your good get referrals for future jobs.

But let’s look at the problem. You keep hearing that your competing for business with either a family member, a photography student or a relative who is an avid enthusiast. What do you do then?

The answer is not necessarily saying that I’m a pro-photographer with years of experience. I was at the Bridal Extravaganza back in July and one of the best photographers in Houston ($10K+) came up to me and said, “There sure is alot of great photography here.” Many of these photographers are in their first couple of years in the business and the truth is they were darn good at their craft. There are alot of uncle Bob’s that are also darn good at their craft even though they are not professionals. How will you convince a bride and groom or even worse, the brides mother to lay down 3 to 7K with you?

To answer this question you need to know that being a professional means alot more then charging to photograph wedding or portraits or whatever. It means being a businessperson, a marketer, customer service oriented and good with people. If your not good with people you won’t get very far in this business. People have to like you. When people can make a connection with you they will be drawn to you and your services. You have to give the customer a professional experience. You need to show professional products in a professional way. You need to have a polished presentation & pricelist. You need to offer products that stand out. You need to let your customers know that you are not just a shoot and dump photographer, but that you actually care about them and their finished products. (I’ll get more into detail about this aspect in a later post.)

Ultimately if your choosing to compete with uncle Bob you will find that your not going to get anywhere fast. On the other hand, if you choose to compete with professionals, be a professional. However you choose to do it, if your starting from scratch and you find that your greatest competition is a guy named uncle Bob, you may consider changing ponds.

Language

Posted on September 15th, 2009 by Aric Hoek

Some have said that the written word is the most powerful force in our universe.  I have been, and always will be, searching for the right language to use when replying to people who contact me about my wedding photography services.

The first words you use to reply to a prospect will communicate volumes to the reader/listener.  Immediately they will instill trust and confidence in you, or they won’t.  Indeed, the words you choose will be pivotal on your success.  Your words can produce a sale, or leave you dumbfounded, thinking to yourself “why did I say that?”  Your words can leave you questioning yourself for days to come, wondering what it was you said that caused your prospect never to call you back, or caused them to reserve your services.

I often ask myself what the sequence of words are that I can use which will cause a prospect to book my services right then and there?  I believe those words exist.  I also believe that those words are different for each and every prospect that comes through my door.

Trying to find the right words to illicit a response is not trickery.  The people that take the time to contact or visit with me want to spend their money on the services I offer.  It is up to me to educate the prospect as to why they should spend their money with me, as opposed to a fictitious photographer who has a business next door and charges the same price that I charge.  It is my responsibility to sell my services to the best of my ability, without being misleading or obnoxious.

As photographers, we are extremely lucky, because our images can speak for us.  There are times when I find that talking less is more, and letting my images talk for me can say volumes.

I will forever continue my education on the use of language.  It’s one of my favorite things.

Aric C. Hoek BFA, CPP, Author
PPBF Administrator
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Houston Wedding Photographer, Aric Hoek

You Have A Team.

Posted on September 13th, 2009 by Aric Hoek

As you look around your production room, you may find yourself all alone.  You may think of yourself as a one man show.

Believe it or not, you are not alone.   You are not a one man show.  You have a team.  You have a lab to print your portraits for you, and your lab is a member of your team.

If you are just starting out in the field of professional wedding photography, you want to take great care in picking your lab.  You need to consider a few other things than just price.  First and foremost is quality.

What is quality when it comes to portraiture?  Everyone’s answer to this question will be slightly different, but most photographers have a few things in common when it comes to the definition of quality.  These commonalities are based mostly on photographer complaints when receiving prints back from the lab.

  • Bumps between the print and mounting material.
  • Bad mounting
  • Long turnaround times.
  • Damaged corners.
  • Bad color

This list has something in common.  These are real mistakes that your lab can make.  These mistakes can cause the delay of your product, which can make for an unhappy customer, which can delay your cash flow.

As a beginning photographer, cash flow is a real issue for some.  You may photograph a couple for their engagement portraits, but not have the money to immediately produce the portraits, which naturally causes delay in your production.  But be careful to not let it cause to much of a delay.  Your wedding clientele is on a strict time line.  You need to make sure that you have the portraits produced in time to have on display at the reception.

This is where your lab can really shine!  Make sure the lab you chose has the capability of having images delivered to you in 24 hours!  You need the ability to upload your artwork to your lab for printing, and your lab needs to have the ability to take a rush order and overnight the final product to your studio, or directly to your clients home.

Having a lab/team that can get a finished print to you extremely fast can get you out any number of different situations.  I talked earlier about someone just starting their career as a photographer and not having the cash flow needed to produce their product in a timely manner, but I know many can put themselves in the exact opposite situation.  Can you imagine being so busy that you forget to place an order to the lab, only to receive a phone call from a Bride To Be asking if her portrait is going to be ready for her wedding this weekend? Or, it may be the holiday season, and you must have your completed product to deliver to your client on time.

You may be sitting there by yourself producing your work, but you do have a team.  Your photo lab.

Chose wisely.

Don’t even get me started on framers!

Aric C. Hoek BFA, CPP, Author
PPBF Administrator
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Houston Wedding Photographer, Aric Hoek

Become Efficient By Tracking Your Results

Posted on September 9th, 2009 by Aric Hoek

You must be able to calculate the efficiency of your advertising efforts. When wedding photographers say their advertising is working, they generally just know that they are receiving calls and booking weddings. You must know more than this.

You must know if your marketing is efficient or not. The best way to give yourself the answer to this question is through the use of statistics. As a business owner that wants to succeed, you have a responsibility to track the statistics of your business. Through marketing you begin to attract individuals to your business. These individuals are inquiries, and you must ask each inquiry one basic question in order to create the statistics you need:

How did you hear about us?

Keep track of the following after your initial contact with your inquiry:

  1. How many of your inquiries did you convert into consultations?
  2. How many of these consultations did you convert into paying customers?
  3. How many of your paying customers have you converted into repeat customers?

The answers to these questions will show you where you are the least efficient. If you see that you are only converting 10% of the inquiries you receive into consultations and 90% of the consultations you have are converted into paying customers, you know you must change the language used when answering your phone or replying to people inquiring about your services via email.

Tracking each and every inquiry will also tell you where your paid advertising is failing or succeeding. You do not need to focus on the ads that are doing the best until you have addressed the ones that are doing the worst.

You should be able to find out the “cost per lead” for each of the ads you have purchased. For example, if you paid $1000 for an ad somewhere and you received 10 phone calls from that ad, your cost per lead is $100. Think of it this way, when that phone rings, you are spending $100.

Being able to find your cost per lead for each of your paid ads is essential to becoming more efficient. This information will allow you to make educated decisions when the contracts for your ads expire. You will know which ads to keep and which to drop. You may decide to change the language in one ad to see if you can create different results. You may decide to take the money from one ad and use it to increase the size of another ad that is working better. If you do not have a system in place allowing you to track your cost per lead, you are just shooting in the dark, wasting your money and time. That is inefficient.

This next point is important. If you do decide to change an element in your weakest advertisement, make sure you only change one thing at a time. In the long run, this will give you clearer understanding as to whether or not the changes you have made are working. If you change too much all at once, you have no idea what specific alteration created the change, good or bad, and it will be harder for you to repeat the action in the future.