http://prophotobusinessforum.com/2009/09/language/ A safe place for amateur photographers with pressing business questions seeking honest, straightforward critiques. Tue, 17 Aug 2010 13:31:26 +0000 hourly 1 http://wordpress.org/?v=3.0 http://prophotobusinessforum.com/2009/09/language/comment-page-1/#comment-15 Cesar Vargas CPP-MBA Mon, 28 Sep 2009 13:40:09 +0000 http://prophotobusinessforum.com/?p=272#comment-15 Language is a powerful weapon. A single word can become a real problem if when we communicate do not use a little diplomacy and sixth sense in reading the clients needs and wants. We can easily go on tangents with a client and by the time we come back to the conversation we already lost their attention. Be always ready to know what they want and then adjust your answers to fill their needs and wants. Talk at their level and be ready to complement and praise. Talking bad about other people could get you in trouble. Do not judge a customer by their appearance; this might be their most powerful unspoken communication to you. Language is a powerful weapon. A single word can become a real problem if when we communicate do not use a little diplomacy and sixth sense in reading the clients needs and wants. We can easily go on tangents with a client and by the time we come back to the conversation we already lost their attention. Be always ready to know what they want and then adjust your answers to fill their needs and wants. Talk at their level and be ready to complement and praise. Talking bad about other people could get you in trouble. Do not judge a customer by their appearance; this might be their most powerful unspoken communication to you.

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